MetroFAIL

Yes MetroRail, I really do hate you. You are the epitome of the South African incompetence that I am so sick of. Here I sit on a broken down train that is supposed to be the express train. The only thing express about this train is how quickly it is pissing me off.

On Wednesday night, I worked late. There is a train which leaves the station at 6.58pm exactly and I was on the platform at 6.57pm wondering where the bloody train was. I asked a guard who was standing near to me and probably needs therapy after dealing with me.

‘Excuse me, but where is the train?’ I asked her. ‘Oh it left already’ she replied with a beaming smile. ‘How can it have left already?’ I bellowed, ‘look at the board, it is not meant to leave for one more minute!’ ‘Oh’ she replied, ‘there is another train at half past seven from platform 5’ she beamed. ‘But why did the train leave early! It does this all the time!’ I shrieked. ‘Oh, I don’t know, sorry, you have to complain to the manager if you have a problem.’ ‘Well, seeing as I have over half an hour to kill, I’ll go and do that, where is their office?’ I asked, to which she replied, beaming smile intact still, despite the fact that I had steam coming out of my nose, ‘oh sorry madam, the office is closed’.

I’m very proud of myself however as I managed to restrain myself from punching her teeth out. But this is a daily occurrence with Metrorail. Trains leaving early, leaving late, not arriving at all or breaking down. And this is the best part- on the odd occasion that they do announce delays, their way of making it up to everyone who is late for work is to say… ‘we apologise for the inconvenience caused’. Bastards.

I don’t even know why I bother to buy a ticket, as the guards are usually too busy gossiping amongst themselves to check that my ticket is valid. As usual, the monopoly wins.

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